Role: Senior Software Engineer

Scope: Secura Product UI, Brand Architecture & Rebrand, Marketing Website, Employee Intranet, Customer Portal

Timeline: September 2024 - Present

Tech Used

Frontend: SvelteKit, Tailwind CSS
Backend: Payload CMS, Tauri Rust, Railway, MongoDB Atlas, Postmark, Cloudflare Workers

Secure Mission Critical Video Solutions. PESA is certified for classified government networks (DoDIN APL, FIPS 140-3), used in command centers and operations rooms. In 2024 they decided to move into enterprise. The brand, product, and website weren't ready for it. I was brought in to design the application. Over the engagement that expanded to brand architecture, the marketing site, and the digital platform.

Secura — the application

Secura is a suite of applets running on proprietary hardware: SwitchStream for video routing, Pulse for encrypted recording, Configure for access control, Maintenance for system administration, Dashboard for admin oversight. The app needed to work on large wall-mounted displays in control rooms and on tablets in the field.

I redesigned the full interface as one coherent system. Clear hierarchy, high contrast for operational environments, touch targets sized for gloved hands and stress conditions. Each applet had its own product icon, designed from scratch using retro broadcast equipment as reference material.

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Brand architecture, rebrand, and marketing site

The enterprise push made a structural problem obvious. "Secura" covered everything without differentiating who it was for. A military procurement officer and a corporate IT director have different buying processes, different language, and different things they need to trust before they sign.

I proposed a dual-brand architecture: Command for defense, Director for enterprise. Same technology, same hardware, same certifications. Different market positioning, different copy, different visual identity for each. PESA could pursue both segments without confusing either.

I designed the full identity system for both brands alongside the SECURA product line, then rebuilt pesa.com with the CEO and COO directly involved throughout. Demo requests increased 40% in the quarter after launch.

Director
Command
PESA branding after rebrand

Product identities across the SECURA line

Digital platform

The new site and the dual-brand structure needed infrastructure to match. WordPress couldn't support it. Internal operations were running on SharePoint and email. Customer support was entirely manual.

I built a single SvelteKit and Payload CMS codebase serving three properties: the public marketing site, an employee intranet replacing SharePoint, and a customer self-service portal for software downloads and support. Role-based access for admins, employees, and customers from one admin panel. PESA owns the entire stack.

Infrastructure costs roughly halved. Support ticket volume dropped 35% once customers could access what they needed without waiting on a manual response.

PESA platform architecture diagram
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Outcomes

+40% Demo Requests

In the quarter following the marketing site launch, demo requests increased 40%. Direct result of a site that could actually speak to enterprise buyers.

35% Fewer Support Tickets

Once customers could access software downloads and documentation through the self-service portal, manual support requests dropped by 35%.

Infrastructure Costs Halved

Three properties on one owned codebase replaced WordPress, SharePoint, and a patchwork of third-party tools. PESA owns the entire stack.

Enterprise Market Entry

Director and Command gave PESA two clear market identities for the first time. Enterprise buyers have an entry point that doesn't ask them to see past defense-sector positioning.

Project Details

Role: Senior Software Engineer

  • Unified Design Language
  • Brand Architecture & Identity
  • Full-Stack Development
  • Unified Digital Platform (Marketing, Intranet, Support Portal)

Projects

SECURA Product Line
Director/Command Dual-Brand
Marketing Website
Employee Intranet
Customer Support Portal

Tech Used

Frontend: SvelteKit, Tailwind CSS
Backend: Payload CMS, Railway, MongoDB Atlas, Postmark, Cloudflare Workers
pesa.com ↗
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© 2026 Ethan James Fox